Company Policies

TERMS OF SERVICE

1. Acceptance of Terms

Welcome to Curate You PLLC ("Curate You," "we," "our," or "us"). These Terms of Service govern your access to and use of our website, www.curateyourself.com, and the services, resources, communications, and content we provide.

By accessing our website, scheduling an appointment, subscribing to our communications, or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

If you do not agree with these Terms, please discontinue use of our website and services.

2. Description of Services

Curate You PLLC provides wellness, personal development, coaching, and therapy-related services intended to support individuals in their personal growth, emotional well-being, and overall development.

Our offerings may include:

  • Individual therapy and counseling services.

  • Life coaching and personal development services.

  • Professional and personal growth support.

  • Educational resources, guides, and downloadable materials.

  • Workshops, programs, and other wellness-related offerings.

  • Website content, newsletters, and informational communications.

Services may be offered virtually, in person, or through other approved platforms.

Specific services, eligibility requirements, fees, and scheduling arrangements will be communicated during the booking or enrollment process.

3. Therapy Services and Coaching Services

Curate You PLLC may offer both therapy and coaching services. These services are distinct and are not interchangeable.

Therapy Services: Therapy services are provided by appropriately licensed professionals, within the scope of their credentials and applicable laws. Therapy may involve assessment, diagnosis, treatment planning, and treatment of mental health conditions.

Coaching Services: Coaching is designed to support personal growth, accountability, goal-setting, and forward-focused development. Coaching is not psychotherapy, mental health treatment, or a substitute for medical or psychological care.

Unless specifically established through a separate written agreement, participation in coaching does not create a therapist-client relationship.

The nature of the services you receive will be established during the intake, consultation, or enrollment process.

4. No Guarantee of Results

Curate You PLLC is committed to providing thoughtful, professional, and supportive services. However, individual experiences and outcomes vary.

We do not guarantee specific personal, professional, emotional, therapeutic, or wellness outcomes.

Your progress may depend on individual circumstances, participation, consistency, and other factors outside our control.

5. No Emergency or Crisis Services

Our website, coaching services, educational materials, and electronic communications are not intended to provide emergency assistance or immediate crisis intervention.

If you are experiencing a mental health emergency, are in immediate danger, or may harm yourself or someone else, call 911 or go to your nearest emergency department.

In the United States, you may also call or text 988 to reach the Suicide & Crisis Lifeline.

Do not use website contact forms, email, appointment requests, or text messages to communicate emergency situations.

6. Appointments, Scheduling, and Cancellations

Appointments may be scheduled through our website or third-party scheduling platforms.

By scheduling an appointment, you agree to provide accurate contact and scheduling information and comply with applicable appointment, cancellation, rescheduling, and payment policies.

Cancellation fees, missed appointment fees, deposits, and refund policies may be established separately and communicated before booking.

Curate You PLLC reserves the right to reschedule or cancel appointments when necessary, subject to applicable professional obligations and agreements.

7. Payments and Fees

Fees for services will be communicated before or during the booking or enrollment process.

You agree to pay all applicable charges associated with the services you select.

Where payment processing is handled by third-party providers, their terms and privacy policies may also apply.

Unless otherwise required by law or agreed to in writing, payments are subject to the cancellation and refund policies disclosed at the time of purchase or booking.

8. Website Content and Intellectual Property

All content on www.curateyourself.com, including but not limited to:

  • Written materials and articles.

  • Downloadable guides and worksheets.

  • Branding, logos, and graphics.

  • Photographs and videos.

  • Educational resources.

  • Programs, exercises, and proprietary materials.

is owned by Curate You PLLC or used with appropriate permission and is protected by applicable intellectual property laws.

You may access and use website materials for personal, noncommercial purposes only.

You may not reproduce, distribute, publish, sell, modify, repurpose, or commercially exploit our content without prior written permission.

Downloading a free resource does not transfer ownership or grant commercial usage rights.

9. Acceptable Website Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with website functionality or security.

  • Submit false, misleading, or fraudulent information.

  • Copy or distribute website materials without authorization.

  • Upload malicious software or harmful content.

  • Use our website in a manner that violates the rights of others.

We reserve the right to restrict access to individuals who violate these Terms or misuse our website.

10. Electronic Communications and Text Messaging

By providing your contact information, you may receive communications related to appointments, services, account administration, newsletters, educational resources, and other updates.

Where applicable, consent will be obtained before sending marketing or promotional text messages.

Consent to receive marketing text messages is not a condition of purchasing services.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided on our website.

Transactional or service-related communications may continue when necessary and legally permitted, even if you opt out of promotional communications.

Your mobile information and text messaging consent information are handled in accordance with our Privacy Policy.

You agree to receive information messages (appointment reminders, account notifications, etc.) from Curate You PLLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at tcr-campaigns-internal@zoom.us. You can opt out at any time by replying STOP.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, scheduling platforms, payment processors, communication providers, and other external services.

These third parties operate independently and maintain their own terms, privacy policies, and security practices.

Curate You PLLC is not responsible for the content, policies, or practices of third-party websites or services.

Your use of third-party platforms is subject to their applicable terms and conditions.

12. Privacy and Confidentiality

Your privacy is important to us.

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

Information associated with therapy services may also be subject to applicable professional confidentiality requirements and healthcare privacy laws, including HIPAA when applicable.

Nothing in these Terms is intended to waive or diminish any privacy or confidentiality rights provided by applicable law.

13. Disclaimer of Warranties

Our website and general informational content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Curate You PLLC disclaims warranties of any kind, express or implied, regarding website availability, accuracy, completeness, reliability, or suitability for a particular purpose.

Website content is for general informational and educational purposes and is not a substitute for individualized professional advice, diagnosis, or treatment.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Curate You PLLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your access to or use of our website or general informational materials.

Nothing in this section limits liability that cannot legally be excluded, including liability arising from professional negligence, violations of applicable privacy laws, or other nonwaivable legal obligations.

15. Indemnification

To the extent permitted by applicable law, you agree to hold harmless and indemnify Curate You PLLC, its owners, employees, contractors, and representatives against claims, damages, liabilities, and expenses arising from your unlawful use of the website or violation of these Terms.

This provision does not apply to the extent a claim results from conduct for which indemnification is prohibited by law.

16. Changes to These Terms

Curate You PLLC reserves the right to modify these Terms of Service at any time.

Changes will become effective when posted on our website, unless otherwise stated.

Your continued use of our website following the posting of revised Terms constitutes acceptance of the updated Terms, to the extent permitted by law.

17. Governing Law

These Terms shall be governed by the laws of the state in which Curate You PLLC is organized and operates, without regard to conflict-of-law principles, subject to applicable federal laws and regulations.

Any disputes shall be resolved in the appropriate jurisdiction as permitted by applicable law.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Contact Information

For questions regarding these Terms of Service, please contact:

Curate You PLLC
Website: https://www.curateyourself.com
Email: admin@curateyourself.com
Phone: 734-249-9444

By using our website or services, you acknowledge that you have read and agree to these Terms of Service.

PRIVACY POLICY

1. Introduction

Curate You PLLC ("Curate You," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, maintain, protect, and disclose information when you visit www.curateyourself.com, schedule appointments, participate in our services, subscribe to our newsletter, download resources, or communicate with us.

By using our website or services, you acknowledge that you have reviewed this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, information collected automatically through your use of our website, and information received through authorized third-party service providers.

A. Personal Information

Depending on how you interact with Curate You PLLC, we may collect:

  • First and last name.

  • Email address.

  • Telephone and mobile phone number.

  • Mailing address.

  • Appointment and scheduling information.

  • Account and registration information.

  • Payment and billing information.

  • Communications submitted through website forms, email, or other channels.

  • Newsletter subscription information.

  • Information submitted when requesting downloadable resources or educational materials.

B. Health and Sensitive Personal Information

If you receive therapy or other clinical services through Curate You PLLC, additional information may be collected as necessary to provide those services.

This may include:

  • Health and mental health information.

  • Medical history and relevant background information.

  • Treatment history.

  • Assessment and intake information.

  • Clinical notes and treatment plans.

  • Other information necessary for providing professional services.

Clinical information is handled in accordance with applicable privacy laws, professional confidentiality requirements, and HIPAA when applicable.

C. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address.

  • Browser type and version.

  • Device information.

  • Operating system.

  • Pages visited.

  • Date and time of website visits.

  • Referring websites.

  • General website usage and interaction information.

We may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the user experience.

3. How We Use Your Information

Curate You PLLC may use collected information for legitimate business, administrative, operational, and professional purposes, including:

  • Providing therapy, coaching, and wellness services.

  • Scheduling, confirming, and managing appointments.

  • Communicating with clients and prospective clients.

  • Responding to inquiries and requests.

  • Processing payments and managing transactions.

  • Sending appointment reminders and service-related notifications.

  • Delivering newsletters, educational materials, and requested resources.

  • Sending promotional communications when legally permitted and appropriately authorized.

  • Improving website functionality and user experience.

  • Maintaining business records.

  • Protecting the security and integrity of our website and services.

  • Complying with applicable legal, regulatory, and professional obligations.

We only use personal information for purposes consistent with applicable laws and this Privacy Policy.

4. How We Share Your Information

Curate You PLLC values your privacy and does not sell your personal information.

We may share certain information with trusted service providers when necessary to operate our business and deliver requested services.

These providers may include:

  • Website hosting and maintenance providers.

  • Appointment scheduling platforms.

  • Payment processing providers.

  • Email and communication service providers.

  • Administrative and business support providers.

  • Technology and security providers.

These service providers are permitted to access information only as necessary to perform their authorized functions and are expected to protect information appropriately.

We may also disclose information when required by law, court order, legal process, or applicable regulatory requirements, or when otherwise permitted by law.

We do not authorize third parties to use personal information entrusted to us for their own independent marketing purposes.

5. Mobile Information and Text Messaging Privacy

IMPORTANT PRIVACY DISCLOSURE REGARDING MOBILE INFORMATION

Curate You PLLC respects the privacy of individuals who provide their mobile telephone numbers and consent to receive text messages.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This means:

  • Mobile phone numbers collected for text messaging will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

  • Text messaging opt-in information and consent records will not be shared with any third parties.

  • Mobile information will not be disclosed to third parties for independent advertising or promotional campaigns.

  • Consent to receive text messages will not be transferred or provided to third parties for their marketing purposes.

Mobile information may be accessed by authorized personnel and, where necessary to deliver text messaging services, service providers acting on our behalf, subject to applicable privacy and security obligations. Such access does not authorize independent marketing use or the sharing of text messaging opt-in data or consent.

Text Messaging Consent

If you voluntarily provide your mobile number and opt in to receive text messages from Curate You PLLC, you may receive messages relating to:

  • Appointment confirmations and reminders.

  • Scheduling updates.

  • Service-related notifications.

  • Business announcements and updates.

  • Marketing or promotional messages, when separately authorized.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of text messaging at any time by replying STOP.

For assistance, reply HELP or contact Curate You PLLC through our website.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

6. Email Communications and Marketing

If you subscribe to our newsletter, request a downloadable resource, or otherwise provide your email address, we may send you communications relating to Curate You PLLC.

These communications may include:

  • Newsletters.

  • Educational resources.

  • Updates about our services.

  • Wellness information.

  • Events, programs, and offerings.

  • Promotional announcements.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Please note that unsubscribing from promotional communications does not necessarily prevent us from sending necessary administrative, transactional, or service-related communications.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance and understand visitor activity.

These technologies may help us:

  • Remember website preferences.

  • Analyze website traffic.

  • Understand how visitors interact with website content.

  • Improve functionality and user experience.

  • Monitor website performance.

You may be able to manage or disable cookies through your browser settings.

Disabling certain cookies may affect website functionality.

Where legally required, we will provide appropriate choices regarding nonessential tracking technologies.

8. Third-Party Websites and Platforms

Our website may contain links to external websites and third-party platforms, including appointment scheduling, payment processing, and other service providers.

When you access these platforms, you may be subject to their independent privacy policies and terms of service.

Curate You PLLC does not control the privacy practices, security measures, or content of third-party websites.

We encourage you to review the privacy policies of any third-party platform before providing personal information.

9. Healthcare Privacy and HIPAA

Curate You PLLC recognizes the sensitive nature of information associated with therapy and clinical services.

When applicable, protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), its implementing regulations, and other applicable federal and state privacy laws.

Information collected in connection with clinical services may be subject to additional confidentiality protections.

Where required, Curate You PLLC will provide a separate Notice of Privacy Practices explaining how protected health information may be used and disclosed and describing your rights regarding that information.

This website Privacy Policy does not replace any separately required HIPAA Notice of Privacy Practices.

Information submitted through general website contact forms, newsletter sign-up forms, or other nonclinical website features should not be considered a secure method of communicating sensitive medical or mental health information.

Please do not submit confidential clinical information through general website forms unless specifically instructed to do so through an appropriate secure platform.

10. How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

  • Restricted access to personal information.

  • Password-protected systems.

  • Secure technology platforms where available.

  • Appropriate administrative procedures.

  • Use of reputable third-party service providers.

  • Other reasonable information security measures.

Although we take reasonable steps to protect personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

We cannot guarantee absolute security of information transmitted through the internet.

11. Data Retention

Curate You PLLC retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide services, and satisfy applicable legal, regulatory, professional, and record-retention requirements.

Clinical records may be subject to separate retention requirements under applicable healthcare laws and professional regulations.

When information is no longer required, it will be securely deleted, destroyed, or de-identified as appropriate and legally permissible.

12. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we maintain about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of certain personal information.

  • Requesting information about how your personal information is collected and used.

  • Opting out of certain marketing communications.

  • Withdrawing consent where processing is based on consent.

  • Exercising applicable rights regarding sensitive personal information.

Certain exceptions may apply, including legal obligations and requirements relating to healthcare records.

Requests involving protected health information may be subject to separate HIPAA procedures and applicable healthcare laws.

To submit a privacy-related request, please contact us using the information provided below.

13. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization.

Where services involve minors, the collection and handling of information will be governed by applicable parental consent requirements, healthcare privacy laws, and professional obligations.

If you believe a child has submitted personal information through our website without appropriate authorization, please contact us so that we can review the matter.

14. Do Not Track Signals

Some web browsers offer a Do Not Track feature that allows users to communicate preferences regarding online tracking.

Because there is no universally accepted standard for interpreting these signals, our website may not respond to all Do Not Track requests.

You may manage available tracking preferences through your browser and any privacy controls we make available.

15. Changes to This Privacy Policy

Curate You PLLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, services, technology, or applicable laws.

Any updates will be posted on www.curateyourself.com with a revised Last Updated date.

Your continued use of our website following the posting of changes constitutes acknowledgment of the updated Privacy Policy, to the extent permitted by law.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Curate You PLLC

Website: https://www.curateyourself.com

Email: admin@curateyourself.com

Phone: 734-249-9444

We appreciate your trust in Curate You PLLC and are committed to respecting and protecting your privacy.

Your privacy matters. Your trust matters. Your journey matters.